Privacy Policy
At Pettek, your privacy is treated with the same care and respect as the notes we deliver.
We value the trust you place in us when sharing your personal prayers, messages, and information.
This policy explains how we collect, use, and protect your data when you interact with our website and services.
Information We Collect
When placing an order, we collect only the information needed to process and confirm your request, such as:
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Name and email address.
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Billing and payment details.
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The text or message you wish to include in your note.
All information is collected securely through encrypted payment and communication systems.
How Your Information Is Used
Your information is used solely for the purpose of:
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Processing your order.
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Preparing and printing your note.
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Confirming delivery via email.
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Providing customer support when needed.
We do not sell, share, or distribute your personal details or note contents to any third party.
Note Privacy
Printed notes are delivered directly to the Western Wall and are never, copied, shared or stored after printing.
Once delivered, the physical note remains at the Wall in accordance with local tradition and rules of the Western Wall Plaza.
Communication
You will receive emails related to your order — such as order confirmation and delivery notice.
Please check your junk or spam folder if you do not see these emails in your inbox within a few days.
We may occasionally send optional updates or offers. You can unsubscribe from these at any time.
Data Security
Our website uses secure, encrypted systems to protect your personal and payment information.
All transactions are processed through trusted third-party payment gateways that comply with international security standards.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect improvements or legal requirements.
Any changes will be posted on this page, and the updated version will take effect immediately upon publication.
Contact Us
If you have any questions or concerns about how we handle your information, please contact us at: mynote@pettek.co.il